Terms & Conditions
Effective Date: November 10, 2026
1. Introduction and Agreement to Terms
Welcome to VENDNEX.
These Terms & Conditions (“Terms”) govern your access to and use of the VENDNEX website, located at:
The website is operated by Northvale Apparel LLC, doing business under the brand name VENDNEX (“VENDNEX,” “we,” “us,” or “our”).
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms, together with our applicable policies, including our Privacy Policy, Shipping Policy, and Refund & Returns Policy.
If you do not agree with these Terms, please discontinue using our website.
You represent that you are legally capable of entering into a binding agreement under applicable law. If you are under the age of majority in your state, you may use our website only with the involvement and consent of a parent or legal guardian.
2. About VENDNEX
VENDNEX is an online apparel retailer offering clothing and fashion-related products.
Our goal is to provide customers with a convenient online shopping experience and access to a variety of clothing styles and fashion selections.
Our business information is as follows:
Company Name: Northvale Apparel LLC
Brand Name: VENDNEX
Business Address:
1201 Peachtree Street NE, Suite 200
Atlanta, GA 30361
United States
Customer Service Email:
[email protected]
Official Website:
https://vendnex.shop/
3. Website Use and Eligibility
You agree to use our website only for lawful purposes and in accordance with these Terms.
By using our website, you agree that you will not:
Violate any applicable federal, state, or local laws or regulations.
Use our website for fraudulent or deceptive activities.
Attempt to gain unauthorized access to our website, servers, or systems.
Interfere with the proper operation or security of our website.
Introduce viruses, malware, or other harmful technologies.
Copy, reproduce, distribute, or exploit website content without authorization.
Use automated systems to scrape, collect, or extract website information without our prior written permission.
Submit false, misleading, or inaccurate order information.
Impersonate another person or misrepresent your identity.
Engage in activities that could damage our business, website, or customers.
We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our services, customers, or legitimate business interests, subject to applicable law.
4. Product Information and Descriptions
We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and other information displayed on our website are accurate and up to date.
However, certain differences may occur due to:
Individual screen and device display settings.
Lighting and photography conditions.
Manufacturing variations.
Updates to product information.
Changes in product availability.
For clothing products, customers should carefully review the available product descriptions, size charts, material information, color options, and other specifications before purchasing.
Product images are provided for illustrative purposes and may not perfectly represent the actual appearance of an item.
Nothing in this section limits your rights concerning products that are defective, materially misrepresented, or otherwise not as described under applicable law.
5. Product Availability
All products displayed on our website are subject to availability.
We reserve the right to:
Modify product selections.
Discontinue products.
Update product descriptions.
Change available sizes, colors, or styles.
Limit purchase quantities where reasonably necessary.
Correct inaccurate product information.
If a product becomes unavailable after an order has been placed and we cannot fulfill the order, we will notify the customer and provide an appropriate resolution, including a refund where required by applicable law.
6. Pricing and Payment
All product prices and applicable charges will be displayed during the shopping and checkout process.
Unless otherwise stated, prices are displayed in United States Dollars (USD).
6.1 Pricing
Prices may change from time to time without prior notice.
However, changes to product prices will not retroactively alter the agreed price of an order that has already been accepted, except where an adjustment is authorized by the customer or otherwise permitted by law.
Applicable sales taxes, shipping fees, and other disclosed charges will be presented during checkout before the order is submitted.
6.2 Payment Methods
We may offer payment methods through third-party payment service providers.
Available payment options will be displayed at checkout.
By submitting payment information, you represent that:
You are authorized to use the selected payment method.
The payment information provided is accurate.
You authorize the applicable payment provider to process the transaction.
You agree to pay the total amount displayed at checkout.
Payment information may be processed by third-party payment providers in accordance with their own terms and privacy policies.
6.3 Payment Authorization
Orders may be subject to payment verification and authorization.
If a payment is declined, rejected, or cannot be verified, we may be unable to process the order.
We will not knowingly charge customers for orders that have not been accepted, except for temporary payment authorizations handled by the applicable payment provider.
7. Orders and Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected products under these Terms.
After submitting an order, you may receive an automated order confirmation email.
An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.
We reserve the right to review and decline an order where reasonably necessary, including situations involving:
Product unavailability.
Suspected fraudulent transactions.
Payment authorization failures.
Incorrect pricing or product information.
Incomplete or inaccurate order details.
Suspected unauthorized purchasing activity.
Other legitimate operational or legal reasons.
If we cancel an order after payment has been collected, we will issue the applicable refund in accordance with our Refund & Returns Policy and applicable law.
We will not cancel or refuse an order in violation of applicable consumer protection laws.
8. Shipping and Delivery
Shipping and delivery are governed by our separate Shipping Policy.
By placing an order, you acknowledge that delivery estimates may vary depending on the shipping destination, carrier operations, product availability, and other logistical circumstances.
We will make reasonable efforts to fulfill orders within the promised shipping timeframe.
If we cannot ship an order within the applicable promised timeframe, we will provide any delay notices, obtain consent where required, or issue refunds as required under applicable law, including the FTC Mail, Internet, or Telephone Order Merchandise Rule.
Customers are responsible for providing accurate and complete shipping information when placing an order.
For further details, please review our Shipping Policy at:
9. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our separate Refund & Returns Policy.
Our general return conditions, eligibility requirements, refund procedures, and applicable shipping costs are explained in that policy.
Nothing in these Terms is intended to restrict consumer rights that cannot legally be waived under applicable federal or state law.
For return-related inquiries, please contact:
10. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible.
Cancellation requests may be accommodated before an order enters fulfillment or is transferred to a shipping carrier.
Once an order has been shipped, cancellation may no longer be possible. In such cases, the applicable return procedures will apply.
If we cannot fulfill an order within the timeframe required by applicable law, we will provide the required cancellation and refund options.
For assistance, please email:
11. Promotions, Discounts, and Special Offers
From time to time, VENDNEX may offer promotional discounts, coupon codes, special offers, or other marketing incentives.
Promotional offers may be subject to specific conditions, including:
Validity periods.
Minimum purchase requirements.
Product eligibility restrictions.
Usage limitations.
Geographic restrictions.
Other clearly disclosed promotional conditions.
Unless otherwise stated, promotional offers cannot be exchanged for cash and may not be combined with other discounts.
We reserve the right to correct promotional errors or discontinue future promotional offers, subject to applicable law and any terms already agreed with customers.
Any material restrictions will be disclosed when the relevant offer is presented.
12. Intellectual Property Rights
All content displayed on our website, including but not limited to:
Text and written content.
Product descriptions.
Photographs and product images.
Graphics and visual designs.
Logos and trademarks.
Website layouts and design elements.
Videos and other digital materials.
is owned by VENDNEX, Northvale Apparel LLC, or the applicable rights holders, and is protected by applicable intellectual property laws.
The VENDNEX brand name, associated logos, and other brand identifiers may not be used without prior written authorization from the applicable rights holder.
You may access and use website content solely for personal, non-commercial browsing and shopping purposes.
Without prior written permission, you may not:
Reproduce or distribute website content.
Modify or create derivative works from protected materials.
Use our trademarks for commercial purposes.
Copy product photographs for unauthorized commercial use.
Exploit our website content for competing commercial activities.
All rights not expressly granted are reserved.
13. User Submissions and Reviews
If our website allows customers to submit reviews, comments, feedback, or other content, you remain responsible for the material you submit.
You agree that any submitted content will not:
Contain unlawful, defamatory, or misleading statements.
Infringe intellectual property or privacy rights.
Include malicious code or harmful materials.
Contain fraudulent or deceptive information.
Harass, threaten, or abuse other individuals.
Violate applicable laws or regulations.
By submitting content through our website, you grant VENDNEX a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with operating, promoting, and improving our business, subject to applicable law and your privacy rights.
You represent that you have the rights necessary to submit the content.
We reserve the right to remove or restrict content that violates these Terms or applicable law.
We will not knowingly manipulate customer reviews or represent reviews as genuine customer experiences when they are not.
14. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment services, analytics tools, and other external services.
These third-party services operate independently and may be governed by their own terms and privacy policies.
VENDNEX does not control the content, security, or privacy practices of independent third-party websites.
Your interactions with third-party services are subject to the applicable terms and conditions of those providers.
We encourage customers to review the relevant third-party policies before using their services.
15. Privacy and Personal Information
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable privacy laws.
Our Privacy Policy is available at:
We take reasonable steps to protect personal information and work with relevant service providers to support our website operations.
Nothing in these Terms is intended to waive any privacy rights provided by applicable law.
16. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We make reasonable efforts to maintain website accuracy, functionality, and availability. However, we do not guarantee that:
The website will always operate without interruption.
The website will be free from technical errors.
All website content will always be completely accurate or current.
Access to the website will be uninterrupted or error-free.
All technical issues will be resolved immediately.
To the extent permitted by applicable law, we disclaim implied warranties concerning website availability and functionality.
Product Warranty Rights
Nothing in these Terms excludes or limits express warranties or implied warranties that cannot legally be disclaimed under applicable law.
Where a product is subject to an applicable statutory warranty, those rights remain unaffected.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Northvale Apparel LLC and VENDNEX will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our website or products.
To the extent permitted by applicable law, our total liability arising out of a particular order will not exceed the amount paid for the product or products giving rise to the claim.
These limitations do not apply to liability that cannot legally be excluded or limited, including:
Fraud or fraudulent misrepresentation.
Willful misconduct or gross negligence where liability cannot legally be limited.
Personal injury or death where caused by negligence and liability cannot legally be excluded.
Product liability obligations that cannot legally be waived.
Breaches of consumer rights that cannot legally be waived.
Any other liability that applicable law prohibits us from limiting.
Nothing in this section limits remedies or rights available to consumers under applicable law.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Northvale Apparel LLC, VENDNEX, and their respective officers, employees, and service providers from third-party claims, liabilities, losses, and reasonable expenses arising directly from:
Your unlawful use of our website.
Your intentional violation of these Terms.
Your infringement of third-party intellectual property or other legal rights.
Your fraudulent or malicious activities.
This section does not require you to indemnify us for losses caused by our own unlawful conduct or obligations that cannot legally be transferred to you.
19. Force Majeure
We will not be responsible for delays or failures to perform obligations to the extent directly caused by events beyond our reasonable control, including:
Natural disasters.
Severe weather conditions.
Fires or floods.
Public health emergencies.
Government actions or restrictions.
Transportation disruptions.
Labor disputes.
Internet or telecommunications failures.
Other events beyond our reasonable control.
If such circumstances affect an order, we will make reasonable efforts to communicate relevant information and provide appropriate solutions.
This provision does not eliminate any mandatory refund, cancellation, or other consumer rights under applicable law.
20. Governing Law
These Terms shall generally be governed by and interpreted in accordance with the laws of the State of Georgia, United States, without regard to its conflict-of-law principles.
Any dispute arising out of or relating to these Terms or your use of our website will be subject to the jurisdiction of courts with appropriate authority, subject to applicable law.
Nothing in this section prevents consumers from exercising mandatory legal rights or pursuing claims in a forum where applicable law grants them that right.
21. Dispute Resolution
If you have a concern, complaint, or dispute relating to an order or our services, we encourage you to contact us first so that we may attempt to resolve the matter informally.
Please contact:
We will make reasonable efforts to review and respond to customer complaints.
Nothing in this section prevents you from contacting relevant consumer protection authorities, exercising statutory rights, or pursuing legal remedies available under applicable law.
22. Electronic Communications
By using our website or communicating with us electronically, you agree that we may communicate with you electronically regarding your orders, transactions, customer service inquiries, and other business matters.
Electronic communications may include:
Order confirmations.
Payment notifications.
Shipping updates.
Policy updates.
Customer service responses.
Other transaction-related notices.
Where required by law, we will obtain appropriate consent for electronic records and disclosures.
You may contact us if you need assistance obtaining information in another legally required format.
23. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be limited or removed to the minimum extent necessary.
The remaining provisions will continue in full force and effect to the extent permitted by law.
24. No Waiver
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
Any waiver must be made in accordance with applicable law.
25. Changes to These Terms
We reserve the right to modify or update these Terms from time to time to reflect changes in:
Our business operations.
Website functionality.
Products and services.
Applicable legal requirements.
Security and operational practices.
Updated Terms will be published on this page with a revised effective date.
Changes will generally apply prospectively and will not retroactively modify completed transactions without an appropriate legal basis or customer agreement.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
26. Entire Agreement
These Terms, together with the policies expressly referenced herein, constitute the agreement governing your use of the VENDNEX website and your purchases through our online store.
If there is a conflict between these Terms and a mandatory legal requirement, the applicable legal requirement will prevail.
Where a specific policy governs a particular matter, that policy will apply to the extent of the relevant subject matter, provided it does not conflict with mandatory applicable law.
27. Contact Information
If you have questions, concerns, or requests regarding these Terms & Conditions, please contact us using the information below.
Company Name: Northvale Apparel LLC
Brand Name: VENDNEX
Business Address:
1201 Peachtree Street NE, Suite 200
Atlanta, GA 30361
United States
Customer Service Email:
Official Website:
We appreciate your interest in VENDNEX and thank you for shopping with us.
VENDNEX — Wear Your Own Story.