CONTACT US

We’re Here to Help!

Thank you for visiting KELVIROS!

At KELVIROS, we value our customers and are committed to providing a pleasant and convenient shopping experience.

Whether you have questions about our clothing collections, need assistance with an order, or would like to share feedback, our customer service team is here to help.

Please feel free to contact us using the information below.

Customer Service

Customer Support Email: [email protected]

For faster assistance, please include your order number (if applicable) and a brief description of your inquiry.

We aim to respond to customer inquiries within 1–2 business days.

Please note that response times may vary during weekends, public holidays, and periods of high inquiry volume.

How Can We Help You?

Our customer service team can assist with the following matters:

1. Order Inquiries

Questions about order confirmations, order status, payment, or order modifications.

2. Shipping & Delivery

Assistance with shipping information, tracking numbers, delivery delays, or missing packages.

3. Returns & Refunds

Questions about return eligibility, refund requests, exchanges, or damaged and incorrect items.

4. Product Information

Questions about clothing styles, product descriptions, sizes, materials, and availability.

5. Other Questions

General feedback, website assistance, business inquiries, and other customer service matters.

Business Information

For general business correspondence, please use the following contact details:

Company Name: Northvale Apparel LLC

Brand Name: KELVIROS

Website: https://kelviros.shop/

Email: [email protected]

Business Address:

Northvale Apparel LLC
1201 Peachtree Street NE, Suite 200
Atlanta, GA 30361
United States

Customer Support Tips

To help us resolve your inquiry as efficiently as possible, please provide:

Your full name.
Your order number, if applicable.
The email address used when placing your order.
A clear description of your question or concern.
Relevant photographs or supporting information, if necessary.

Please do not send full payment card numbers, passwords, or other sensitive financial information through email.

Important Information

For additional information about shopping with KELVIROS, please review our website policies:

Shipping Policy: Information about order processing, shipping methods, and delivery.
Return & Refund Policy: Details about returns, refunds, and exchanges.
Privacy Policy: Information about how we collect and protect personal information.
Terms & Conditions: Terms governing the use of our Website and purchases.

Thank You for Choosing KELVIROS!

Your trust and satisfaction are important to us. We appreciate your interest in KELVIROS and look forward to assisting you.

KELVIROS – Style That Reflects You.

Northvale Apparel LLC
1201 Peachtree Street NE, Suite 200
Atlanta, GA 30361
United States