Privacy Policy
Effective Date: November 10, 2026
1. Introduction
Welcome to VENDNEX.
This Privacy Policy explains how Northvale Apparel LLC, operating under the brand name VENDNEX (“VENDNEX,” “we,” “us,” or “our”), collects, uses, stores, discloses, and protects personal information when you visit or use our website:
We respect your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy applies to information collected through our website, online shopping services, customer service communications, and related business activities.
By accessing or using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.
Please read this policy carefully to understand our privacy practices and your rights.
2. Information We Collect
We may collect different categories of personal information depending on how you interact with our website and services.
2.1 Personal Information You Provide
When you place an order, contact us, or otherwise interact with our website, you may provide:
Identity Information: Your name and other identifying details.
Contact Information: Your email address, telephone number, billing address, and shipping address.
Order Information: Products purchased, order history, transaction details, and order preferences.
Payment Information: Payment-related details necessary to process transactions. Payment card information may be collected and processed directly by third-party payment processors.
Customer Service Information: Messages, inquiries, feedback, and information you voluntarily provide when communicating with us.
Account Information: Login credentials and account-related information, if account registration is available.
Please do not submit unnecessary sensitive personal information through our website or customer service email.
2.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, server logs, analytics technologies, and similar tools.
This information may include:
IP address and approximate geographic location.
Browser type and version.
Device type and operating system.
Website pages visited and browsing activity.
Date and time of website visits.
Referring website addresses.
Interaction with website features and content.
Technical information about website performance.
This information helps us understand website usage, maintain security, troubleshoot technical issues, and improve the shopping experience.
2.3 Information from Third Parties
We may receive information from third-party service providers and business partners, including:
Payment processors that facilitate transactions.
Shipping and delivery providers that handle order fulfillment.
E-commerce platform providers that support our online store.
Analytics providers that help us understand website performance.
Advertising and marketing partners, where applicable.
Customer support and communication service providers.
Information received from these sources is handled in accordance with this Privacy Policy and applicable law.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
Order Processing and Fulfillment
Processing and confirming customer orders.
Coordinating payment authorization and transaction processing.
Arranging shipping and delivery.
Providing order confirmations and shipping notifications.
Managing returns, refunds, and exchanges.
Customer Service
Responding to questions and customer inquiries.
Providing assistance with products and orders.
Resolving complaints and disputes.
Communicating important service-related information.
Website Operations
Maintaining and operating our website.
Improving website functionality and user experience.
Monitoring website performance.
Detecting suspicious activities and preventing unauthorized access.
Marketing and Advertising
Sending promotional communications where permitted by law and applicable consent requirements.
Providing information about products, offers, and updates.
Measuring marketing and advertising performance.
Personalizing advertising and shopping experiences where permitted.
Legal and Security Purposes
Complying with applicable laws and regulations.
Protecting our legal rights and business interests.
Preventing fraud, abuse, and unauthorized transactions.
Responding to lawful requests from government authorities.
We will not use personal information for purposes that are incompatible with the purposes described in this policy unless permitted or required by applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, web beacons, and similar technologies to improve website functionality and understand how visitors interact with our services.
4.1 Types of Cookies
Essential Cookies
These cookies are necessary for basic website operations, including shopping cart functionality, checkout processes, and website security.
Functional Cookies
These cookies help remember certain preferences and improve your browsing experience.
Analytics Cookies
These technologies help us understand website traffic, visitor behavior, and website performance.
Advertising Cookies
Where used, these technologies may help deliver relevant advertisements, measure advertising effectiveness, and understand interactions with marketing campaigns.
4.2 Managing Cookies
You may be able to manage or disable certain cookies through your browser settings or available cookie preference tools on our website.
Please note that disabling essential cookies may affect certain website features, including shopping cart and checkout functionality.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
5. How We Share Your Information
We do not disclose personal information indiscriminately. However, we may share information with third parties when reasonably necessary for business operations, service delivery, or legal compliance.
Categories of recipients may include:
Payment Service Providers
Payment processors may receive payment-related information to authorize and process transactions securely.
Shipping and Fulfillment Providers
We may share customer names, shipping addresses, contact details, and order information with shipping carriers and fulfillment providers to deliver purchased products.
E-commerce and Technology Providers
We may use third-party technology providers to host, maintain, and operate our online store.
Analytics and Advertising Partners
Where applicable, we may share certain online identifiers and browsing information with analytics and advertising partners to measure website performance and advertising effectiveness.
Some disclosures for cross-context behavioral advertising may be considered a sale or sharing of personal information under certain state privacy laws, even when no money is exchanged.
Customer Support Providers
We may share relevant information with service providers that help us manage customer communications and inquiries.
Legal and Regulatory Authorities
We may disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our legal rights and prevent fraud.
We require service providers to handle personal information in accordance with applicable contractual obligations and privacy requirements.
6. Sale and Sharing of Personal Information
VENDNEX does not sell personal information in exchange for monetary payment as part of its ordinary business operations.
However, certain advertising or analytics activities, if enabled on our website, may constitute “selling” or “sharing” of personal information under applicable state privacy laws.
Where applicable, eligible consumers may have the right to opt out of:
The sale of personal information.
The sharing of personal information for cross-context behavioral advertising.
Targeted advertising or certain forms of profiling, where provided by applicable state law.
You may submit a privacy request by contacting:
Email: [email protected]
We will process qualifying requests in accordance with applicable law.
Where required, we will also recognize legally valid universal opt-out preference signals, such as the Global Privacy Control (GPC).
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
The nature of the information collected.
The purpose for which the information was collected.
The status of customer orders and transactions.
Applicable tax, accounting, and recordkeeping requirements.
Legal obligations and dispute resolution needs.
Security and fraud prevention requirements.
When personal information is no longer necessary, we will take reasonable steps to delete, destroy, or de-identify it, subject to applicable legal requirements and legitimate business needs.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure communications, system monitoring, and the use of reputable third-party service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
Right to Know and Access
You may have the right to request information about the personal information we collect, use, disclose, or otherwise process about you.
Right to Correct
You may request correction of inaccurate personal information that we maintain about you.
Right to Delete
You may request deletion of personal information, subject to applicable legal exceptions.
Right to Data Portability
You may have the right to obtain a copy of certain personal information in a portable and readily usable format.
Right to Opt Out
You may have the right to opt out of certain activities, including the sale or sharing of personal information, targeted advertising, or certain profiling activities.
Right to Limit Certain Uses
Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising privacy rights granted under applicable law.
Right to Appeal
Where required by applicable state privacy laws, you may have the right to appeal our decision regarding a privacy request.
9.1 How to Exercise Your Privacy Rights
To submit a privacy-related request, please contact us:
Email: [email protected]
Please include:
Your full name.
Your contact email address.
The nature of your privacy request.
Any additional information reasonably necessary to verify your identity.
We may take reasonable steps to verify your identity before processing certain requests.
If you authorize an agent to submit a request on your behalf, we may require appropriate authorization and verification in accordance with applicable law.
We will respond to qualifying requests within the timeframes required by applicable privacy laws.
9.2 California Privacy Rights
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to our business, you may have additional rights concerning your personal information.
These rights may include:
The right to know the categories and specific pieces of personal information collected.
The right to know the categories of sources from which information is collected.
The right to know the business or commercial purposes for collecting, using, or disclosing information.
The right to know the categories of third parties to whom information is disclosed.
The right to request deletion of personal information.
The right to request correction of inaccurate personal information.
The right to opt out of the sale or sharing of personal information.
The right to limit certain uses and disclosures of sensitive personal information.
The right to be free from unlawful discrimination for exercising privacy rights.
California residents may exercise applicable rights by emailing:
If applicable, we will provide additional disclosures and opt-out mechanisms as required by California law.
9.3 Other State Privacy Rights
Residents of other U.S. states may also have privacy rights under applicable state laws, including laws in Virginia, Colorado, Connecticut, Texas, Oregon, and other jurisdictions.
Depending on the applicable law, these rights may include access, correction, deletion, data portability, and opting out of certain processing activities.
We will handle qualifying requests in accordance with the privacy laws applicable to the consumer.
10. Children’s Privacy
Our website and products are intended for a general audience and are not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent.
If we become aware that personal information has been collected from a child under 13 in violation of applicable law, we will take reasonable steps to delete that information.
Parents or legal guardians who believe that a child has provided personal information to us may contact:
11. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
These third parties may have their own privacy policies and data handling practices.
We do not control the privacy practices of independent third-party websites and are not responsible for their content, security, or privacy policies.
We encourage you to review the applicable privacy policies before providing personal information to third-party services.
12. Email Communications and Marketing
We may use your email address to send transactional communications related to your purchases, including:
Order confirmations.
Payment notifications.
Shipping updates.
Customer service responses.
Important changes to our services or policies.
Where permitted by law, we may also send promotional emails about products, special offers, or other updates.
You may unsubscribe from promotional marketing emails by using the unsubscribe link included in the message.
Please note that opting out of promotional communications will not prevent us from sending necessary transactional or service-related messages.
We process commercial email communications in accordance with applicable laws, including the CAN-SPAM Act.
13. International Data Transfers
Our business operates in the United States. Depending on the location of our service providers and business operations, personal information may be processed or stored in the United States or other jurisdictions.
Where personal information is transferred across borders, we take reasonable steps to handle it in accordance with applicable privacy and data protection requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
When changes are made, we will update the Effective Date displayed at the beginning of this policy.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below.
Company Name: Northvale Apparel LLC
Brand Name: VENDNEX
Business Address:
1201 Peachtree Street NE, Suite 200
Atlanta, GA 30361
United States
Customer Service Email:
Website:
We appreciate your trust in VENDNEX and are committed to handling your personal information responsibly.
Thank you for shopping with VENDNEX.